Karelia Software has offices in northern and southern California and works with designers and engineers around the world. Because of our geographic diversity, the best way to reach us is electronic.
Sandvox users: Please use the built-in Feedback reporter (from the "Help" menu) if possible, to help us retrieve useful information about your setup.
Our automated system will reply within a few minutes with a unique case number for you to track your inquiry. (If you wish to send in screenshots, you can reply to our automatic response with your file(s) attached.)