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#1 September 15, 2011 9:07 am

SteveMouzon
Super Hero

problem with svpMedia5

I'm trying to post an external video using svpMedia5, but really weird stuff is happening. I've done it before with no issues. I enter the link in the Object Inspector and the webcast comes up in the main Sandvox window... so far, so good. I can move it around and re-size it, too, just like normal. But just as soon as I try to click anywhere else in the window, like to edit text, it thinks I'm trying to edit the video instead. In other words, the rest of the screen dims like it does when you're working with the video. And then I'm unable to edit anything. Any ideas?

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#2 September 15, 2011 2:15 pm

terrence
Administrator

Re: problem with svpMedia5

I don't offhand. I've sent a case to Mike for his input.

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#3 September 16, 2011 2:58 am

mikeabdullah
Administrator

Re: problem with svpMedia5

I've not been able to reproduce this myself Steve. Any chance you can send us in an example doc via support?

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#4 September 16, 2011 9:59 am

JamesJM
Super Hero

Re: problem with svpMedia5

Just a thought… not 'seeing' the problem I can't be sure… but is it possible this is more OS X, or computer related than the plugin?

I ask because I've seen similar things occur on my laptop using the trackpad… however in that case closing the program and restarting fixes it.

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#5 November 1, 2011 8:32 am

pamstrayer
Member

Re: problem with svpMedia5

I just purchased the svpMedia5 plugin. I can't configure in the Inspector. Where do I find this option? Please step by step answer.

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#6 November 1, 2011 12:47 pm

svplugins
Hero

Re: problem with svpMedia5

@pamstrayer our user guides show you the setup https://sandvoxplugins.zendesk.com/entr … ide#step_5
Otherwise get in touch with us via our Support Desk


Regards
Kevin
SVPlugins - Premium Plugins for Sandvox2
http://svplugins.com

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