The document "xxx.sandvox" could not be autosaved"

snowflake · June 28, 2012 1:40 am

After successfully publishing my site, I now need to make some changes and add more to the site.
When working in Sandvox version 2.6.1 & now version 2.6.2, after making some changes I receive the message below.

"The document "xxx.sandvox" could not be autosaved. The file has been changed by another application.
Click Save Anyway to keep your changes and save the changes made by the other application as a version, or click Revert to keep the changes from the other application and save your changes as a version."

I've tried clicking the Revert (lost images & changes) & Save Anyway (Lost images & changes).

I have contacted support and sent screenshots and taken out a case (Case 191401).
I have tried Quit Sandvox, then in my document 'show package contents', deleted any copies of the files that I could see there that looked as though they were duplicates (with the number added). Then relaunched Sandvox.

Then when back in Sandvox Application some images show again... until after a few minutes of adding PDFs & images that haven't reappeared, things go wrong!
Images and changes disappear.

I think it 'might' be happening when Auto-Save in Lion kicks in. Has anyone else experienced this error?

I'm running Lion OS X 10.7.4 on a 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" 2.3GHz / 8GB / 750GB @ 7200rpm HD

macdafydd · June 28, 2012 3:02 am

It's not something I have (yet) experienced, but it sounds interesting.

You write that,

when back in Sandvox Application some images show again... until after a few minutes of adding PDFs & images that haven't reappeared, things go wrong!

Can you narrow this down to a single file (I suspect a PDF)?

And if you can, is this file still open in aother application, such as Preview, or was it very recently used in another application?

snowflake · June 28, 2012 3:36 am

No, it is happening to any images I re-add or PDFs I re-add in my Sandvox file.

None of the files have been opened in another application or are open in another application, or recently used in another application.
All the files were originally loaded into Sandvox and uploaded/ published without any problem to my website at ronnibrown.net

This has happened & is happening when I try to make any changes in my Sandvox file on my computer

macdafydd · June 28, 2012 4:54 am

Looking around, it seems that this problem is not limited to SandVox and is likely to be a Lion autosave bug. The only real pointer I've been able to find t a possible cause, however, is that Liion's autosave of versions does not work with drives not formatted as Mac OS Extended (also known as HFS+). If your Sandvox site file is on sucha volume, then you might try turning off autosave in Sandvox preferences (I can't check this at the moment, I'm afraid). Nasty error. I hope that Karelia comes up with something.

snowflake · June 28, 2012 5:03 am

Thanks macdafydd I appreciate you bring to help, but my Sandvox file is on my mac, not on an external drive. The internal drive is formatted correctly GUID & Mac OS Extended (Journaled).

I have asked Karelia Support if Auto-Save in Lion is an issue with Sandvox 2.6.1 & 2.6.2, but no reply as yet.

I've thought about Sandvox Preferences > When Saving - 'Preserve previous document versions', whether this is conflicting with Lion's Auto Save?
I'm afraid to de-select this setting in fear of not having any versions to go back to.

My website initially published without any problems, but I need to make some changes, and add more content and Sandvox is not allowing me to do this.

Karelia Community Forum

#1 June 28, 2012 1:40 am

The document "xxx.sandvox" could not be autosaved"

#2 June 28, 2012 3:02 am

Re: The document "xxx.sandvox" could not be autosaved"

#3 June 28, 2012 3:36 am

Re: The document "xxx.sandvox" could not be autosaved"

#4 June 28, 2012 4:54 am

Re: The document "xxx.sandvox" could not be autosaved"

#5 June 28, 2012 5:03 am

Re: The document "xxx.sandvox" could not be autosaved"

Board footer