Sandvox support

If you’re looking for information, this is the right place to start. Try these options to find the answers to your questions:


The questions and answers here cover a wide range of topics, from system requirements and demo downloads to where/how to buy, to hosting, and working with designs.

Help Documents

Tip: Be sure to look at the “Common Tasks” section of the Sandvox Documentation (also available via the Sandvox “Help” menu). You can search by topic and find step-by-step answers.


There are thousands of folks on the Sandvox forums. Join us there to ask questions OR help others with questions anytime. Just create a username and password and you’re on your way. The forums are monitored by the Karelia team.

If you prefer Facebook, you are welcome to join the Facebook Sandvox group.

Sandvox Hosting

Visit the Sandvox Hosting website for help setting up and managing your hosting account. (If you are hosting with a provider other than Sandvox Hosting, see the resources above.)

Newsletter Articles

Our monthly newsletter regularly discusses capabilities, features and usage of Sandvox. Recent articles can be accessed online, anytime.

Ask Support

If you can’t find the answer you need, feel free to email us.
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